Hi, I’m Mattia 馃憢

SRE Architect bridging infrastructure reliability with business outcomes. Writing about Kubernetes, SLOs, observability, and cloud-native ops.

Defining CUJ SLOs: A Process Framework

An end-to-end framework for defining Critical User Journey SLOs, from business strategy to operational review.

March 3, 2026 路 7 min 路 Mattia Mondin

Observability Prerequisites for SLO Implementation

A structured approach to resolving the instrumentation-before-measurement dependency when rolling out SLOs.

March 3, 2026 路 4 min 路 Mattia Mondin

CUJ SLO Implementation: Workflows and Job Execution

How to identify minimal CUJ endpoints and map service dependencies for workflow and job execution user journeys, with practical decisions from implementation.

February 23, 2026 路 7 min 路 Mattia Mondin

CUJ SLO Implementation Assessment

An honest assessment of implementing CUJ SLOs at scale: what was delivered, what constrained delivery, and recommendations for the long term.

January 14, 2026 路 12 min 路 Mattia Mondin

CUJ SLOs vs Service SLOs

The conceptual distinction between black-box CUJ SLOs and white-box service health SLOs, and how service dependency types determine what to measure.

November 5, 2025 路 5 min 路 Mattia Mondin

SRE Best Practices for Service Level Objectives

Curated SRE best practices on error budgets, SLOs, and reliability culture, drawn from Google SRE principles.

October 22, 2025 路 5 min 路 Mattia Mondin